Subscription, cancellation & fair use

Every verified account includes 10 successful adviser responses at no charge and without a card. After response 10, submitting honest feedback of any 1–5 star rating grants one additional five-response allowance. The reward is the same whether feedback stays private or is offered for anonymous or named public display. Conversation history remains readable after the free allowance is used.

Paid Operator One access is one plan at US$179.90 per month. It includes unlimited adviser access for normal individual business use, with no monthly message allowance, per-message charge, overage billing, or lower-quality paid tier. There is no time-based free trial.

Paid subscriptions renew automatically each month until cancelled. A payment method is required at paid signup. Customers can manage payment details, view invoices, or cancel through the Stripe Customer Portal. When cancellation is scheduled for period end, paid access continues through the date shown in the account.

Rolling fair-use protection permits up to 30 successfully saved adviser responses in any 60-minute period and 60 successfully saved responses in any 24-hour period. Failed, stopped, timed-out, provider-error, cancelled, or unsaved generations do not permanently count. No overage fee is charged. Access returns automatically as the applicable rolling window clears.

Automated, bulk, programmatic, abusive, or shared-account use may be rate-limited or restricted to protect service quality. These controls are not a monthly response allowance. If a subscription expires or payment status no longer permits access, generation becomes read-only while saved conversations remain available. Paid access is controlled by signed Stripe webhooks, never by a browser success page.